Teletype Support

Help for every way in.

Start with the connection type you are using. If the answer is not here, email support@teletype.sh.

Start a connection

Open Connections, choose Add Connection, then select SSH, Mosh, SFTP, RDP, or VNC. Enter the host, port, username, and authentication required by the destination. The host must already provide the selected service and be reachable from your network or VPN.

SSH and Mosh terminal

Use SSH for a standard remote shell. Use Mosh when the host supports it and the network changes or drops often. Terminal settings include themes, fonts, cursor behavior, key repeat, selection, and keyboard controls.

Explore SSH and Mosh

SFTP files and NAS

Browse compatible server or NAS folders, upload through Files, download for Quick Look, rename items, create folders, and remove files or empty directories.

Explore SFTP

RDP for Windows PCs

Tap to click, double-tap to open, pinch to zoom, and pan while the desktop is larger than the viewport. Use the input controls for modifiers and text. The Windows host must provide RDP.

Explore RDP

VNC for Mac and Linux

Use VNC for compatible Mac screen sharing, Linux desktops, and other VNC servers. Choose Fit, Fill, or Actual Size, zoom and pan as needed, and select a display when the server exposes more than one.

Explore VNC

Picture in Picture

Start a terminal or remote desktop session, then use its Picture in Picture control to keep the session visible while moving to another app. Picture in Picture is part of Teletype Pro.

iCloud sync and secrets

iCloud sync can keep saved connections, settings, themes, and remote desktop defaults available across your iPhone and iPad. Keychain Credentials is a separate setting for syncing saved secrets with iCloud Keychain.

A connection cannot reach the host

Check the hostname, port, destination service, local network access, VPN, firewall, and whether the server is listening. Teletype does not provide a relay or make a private host publicly reachable.

Contact support

Email support@teletype.sh. Include your device, iOS or iPadOS version, connection type, server software when known, and the exact error shown. Never send a password or private key.